Privacy Policy

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit www.skillsminer.ai, request information, contact us, subscribe to updates or otherwise interact with our website.

This Privacy Policy applies only to information collected through the Skillsminer website. If you are a customer using the SkillsOps™ platform under a commercial agreement, the processing of customer data is governed by separate contractual documentation, including our Platform Privacy Notice and Data Processing Agreement where applicable.

Skillsminer is the trading name of Skillz Miner Limited, registered in Scotland (Company Number SC594537), Stirling House, 226 St Vincent Street, Glasgow, G2 5RQ, Scotland.

SkillsOps™ is the flagship Workforce Decision Intelligence platform developed and operated by Skillz Miner Limited. We are currently in the process of changing our registered company name to Skillsminer Limited. Until that process has completed, Skillz Miner Limited remains the legal entity responsible for this website.

For the purposes of UK data protection legislation, Skillz Miner Limited is the Data Controller for personal information collected through this website.

The information we collect depends upon how you interact with our website.

Information you provide

• Name
• Organisation
• Job title
• Business email address
• Telephone number
• Country or region
• Information contained within enquiries
• Information submitted through contact forms
• Event registrations
• Demo requests
• Newsletter subscriptions

You are under no obligation to provide this information, although doing so may be necessary for us to respond to your enquiry.

Information collected automatically

• IP address
• Browser type and version
• Operating system
• Device type and screen resolution
• Website pages visited
• Time spent on pages
• Referring website
• Date and time of visits
• General location information derived from your IP address
• Website performance information

• Respond to enquiries.
• Arrange product demonstrations.
• Provide requested information.
• Deliver newsletters where requested.
• Register attendees for webinars and events.
• Improve our website and analyse visitor behaviour.
• Improve customer experience.
• Monitor website performance.
• Detect security incidents.
• Protect against fraud and misuse.
• Comply with legal obligations.

We will only process personal information where we have a lawful basis to do so.

Under the UK General Data Protection Regulation (UK GDPR), we process personal information using one or more of the following lawful bases: consent, legitimate interests, contract and legal obligation.

If you request information about Skillsminer or SkillsOps™, we may contact you regarding product updates, events, research, industry insights, webinars, newsletters and relevant announcements. Where required by law, we will only send marketing communications with your consent. You may unsubscribe at any time.

Our website uses cookies and similar technologies to improve functionality, understand visitor behaviour and enhance the user experience. Further information is available within our Cookie Policy.

We do not sell your personal information. We may share information with carefully selected service providers where necessary for the operation of our business, including providers of secure cloud hosting, website analytics, customer relationship management, email marketing, payment processing (where applicable), professional advisers, and legal or regulatory authorities where required.

Where personal information is transferred outside the United Kingdom, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

Protecting personal information is fundamental to how we operate. We maintain appropriate technical and organisational measures including secure cloud infrastructure, encryption where appropriate, role-based access controls, authentication procedures, security monitoring, regular software updates and backup and recovery procedures. No method of internet transmission or electronic storage can be guaranteed to be completely secure.

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations and resolve disputes. When information is no longer required, it will be securely deleted or anonymised.

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of personal information.
• Restrict processing.
• Object to processing.
• Request data portability.
• Withdraw consent where processing relies upon consent.
• Lodge a complaint with the Information Commissioner’s Office (ICO).

This website is intended for business users and decision makers. We do not knowingly collect personal information from children under the age of 16.

Our website may contain links to third-party websites. We are not responsible for their content, privacy practices or security.

We may update this Privacy Policy from time to time to reflect changes in legislation, technology or our business. The latest version will always be published on this website together with the effective date.

If you have any questions regarding this Privacy Policy or wish to exercise your data protection rights, please contact: